BoostPanel provides digital marketing services only. No physical goods are shipped, and therefore no courier, tracking number or shipping charges apply. This policy explains how digital fulfilment works.
1. Prepaid balance / top-up
- Prepaid balance is added to your account within 1–15 minutes after our team verifies the payment reference.
- Verification happens 24/7 through automated checks and human review.
- You will receive an in-app notification the moment the balance is credited.
2. Service fulfilment
- Once you confirm a service from your prepaid balance, the project is queued with our delivery team immediately (typically under 60 seconds).
- Each service card lists an "Average start time" and "Speed" so you know what to expect before you place a request.
- Project status (Pending → In Progress → Completed / Partial / Cancelled) auto-refreshes in your dashboard and via notifications.
3. Expected timelines
- Small projects: typically completed within a few minutes to a few hours.
- Medium projects: typically completed within a few hours to 24 hours.
- Large projects and paid ad campaigns: may take 1–5 days depending on the schedule agreed in your proposal.
Timelines are indicative and may vary based on live workload, platform rate limits, and the specific service selected.
4. No physical delivery
BoostPanel does not sell any physical products, so there are no shipping charges, no packaging, no delivery address requirement and no returns of physical goods.
5. Failed delivery
If a scheduled service fails to start, is stuck, is partially delivered, or is cancelled by our team, our automated system issues a full or pro-rata refund to your prepaid balance as described in the Refund & Cancellation Policy.
6. Contact
Delivery-related queries: support@boostpanel.in or +91 90213 99070.